DSA - How It Works

How It Works

Frequently Asked Questions

Important details to know.


Depending on the reason of cancellation, a credit to your account may be added contingent to agency's discretion and approval.  


We value our clients and aim to have a long-term professional business relationships with you. 

* Most of our candidates are independent contractors. They manage and pay their own taxes.  


* "Pay Salary At The Clinic" may be arranged, contingent upon advising the agency. 

* Candidates may be paid directly by DSA through Time Sheet submission available in the candidate's portal (subject to employer's approval). 

* Employers are invoiced upon successful approval of candidates which gets deducted from the employer's  portal account balance (subject to funds availability). 

* Upon candidate's worked hours approval, an E-transfer  is sent to the candidates.

You are encouraged to write reviews or work performance feedback (positive or negative). This is a helpful source to encourage our candidates to improve their work performance, your chance to share information or receive appreciation for the positive work that they have done at your office

There is No obligation to permanently hire our Temp candidates.


 However, if you have decided to permanently offer long term position, a "Buy-Out Fee" will apply. 

To ensure staff commitment, this matter will be discussed by the agency directly with all parties involved. (Candidate and employer).

As soon as the Final invoice has been settled and agreed upon, we will no longer send the candidate to other work assignments. 

Important details will be discussed prior to including the candidates to your office payroll. Please contact us at 416-551-6171.

Yes, as soon as candidates apply to your job posts, you will have access to view their profiles, resumes, and relevant information necessary to validate their qualification for the position that you are looking to hire. 


DSA conducts the necessary screening of candidates to ensure proper verification of their education, credentials and previous work experience to qualify for the position that they are applying for.  

Candidate's references are stored in their portals and are available upon request. 

DSA may add an initial credit to the employer's account to allow access to job posting privileges, visible to and can be applied for by our pool of qualified candidates. 


Subsequent to job postings, employers must maintain sufficient funds to post job opportunities (Minimum Balance of $100.00 to maintain an active account). 

SMS/Email notification will be sent to the employers each time a candidate applies to your job posts. 


* Our priority is to ensure that our client's experience is smooth and successful, hence the development of this efficient staffing system services. 


* We take pride in every transaction being as reliable, and effective as possible. 
* We aim to exceed our client's expectations and honor our commitments to our candidates.

* We take every feedback seriously to maintain consistent positive outcomes. 

* Confirmed arrangements are carefully monitored and every last-minute cancellation of confirmed shifts’ are tracked accordingly which impacts the records of all parties. 

* Habitual cancellations will be removed. 

* Similarly, patterns of negative feedback may also result in agency removal.

There is an assigned Job Posting Reference number for each job post.

This will prevent duplication, and avoid conflicts or confusion.

Yes. With the convenience of our 24/7 Online Hiring Portal, employers are able to Post job opportunities, Approve or Decline candidates at your fingertips. 


Our pool of qualified and potential candidates can access to job posts, apply and receive notifications. 

Notifications will also be sent to the employers thru SMS or Email. 

For more effective results, please provide at least 2 business days notice to hire candidates. 

Our current reasonable agency fee is $59 + HST per day (Temp positions: RDH, TC, CDA II). 


An invoice will be generated and sent upon confirming a candidate to work for the shift that you require a staff to attend work. 

Your invoice is due upon completion of transaction. This may be subtracted from your eWallet funds or may be settled through credit card within your office portal. 

(For Permanent positions: Please contact 416-551-6171). 

All major credit cards are accepted and are being process through a reliable, and highly encrypted "Stripe" system. 


Simply add sufficient funds in your portal account (Minimum balance of $100.00 to maintain an active account). Your balance will immediately reflect on your office account  which can be utilized as needed.